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Banking


Indepay provides a partnership platform that provides value addition to every aspect of a Banking Institution. From enabling banking information services to bank's customers on Indepay's infrastructure to merchant acquiring, card issuance and enhancing the bank's reach to rural areas, Indepay offers end-to-end solutions to partner banks.

Indepay offers the following solutions for banks

  • Kiosk Based Information services to Banking customers
  • Joint Issuance of Prepaid Cards to corporate and individual customers
  • Fully managed credit/debit card transaction acquiring infrastructure for Banks
  • Fully managed credit/debit card issuance infrastructure for Banks
  • Indepay Services to Banking customers on mobile banking interfaces

Banking Information Services At Dedicated Kiosks

Indepay offers its infrastructure as co-branded kiosks in various locations across India such as Airports, Railway Stations, Malls, Corporate Buildings, Public areas, etc for offering Banking Information services to bank customers

Bank customers that visit any of these kiosks will be able to use the Indepay terminal (either as manned or unmanned locations) as a limited-services ATM providing Bank services. Some of the services that can be offered are

  • Balance enquiry – users will be able to retrieve the balance in their account.
  • Account Summary – users will be able to obtain an account summary for their account on the terminal
  • Mini Statement - A mini statement comprising last few transactions can also be obtained from the terminal and attached printer.
  • Transaction Status – users will be able to view the transaction status for a particular transaction on screen
  • Account Statement – users will be able to view their account statement on screen or request the delivery of same through Email /Print
  • Cheque Book delivery – User can request for a new cheque book at the terminal
  • Request Demand Drafts – customers can request for demand drafts at the terminal and these can be delivered to them at home
  • Funds Transfer to any Bank Account
  • Cheque Status Enquiry and Stop Cheque Facility
  • Enquire on Term deposits and Loan Accounts

Joint Issuance of PrePaid Cards

Indepay offers opportunities to banks to offer co-branded prepaid cards to individuals and corporates.

Benefits to Banks
Indepay's co-branded prepaid cards can be used to leverage the following opportunities for Banks

  • Corporate Usage – prepaid cards can be used by corporate houses to provide prepaid coupons to their staff for canteen expenses and other related services. Using this relationship, banks can gradually convert such corporate clients into bank's core services such as salary accounts, corporate accounts, etc
  • Usage at Bank Kiosks/ATMs – by enabling the use of prepaid cards at Bank's Kiosks, Banks can use the footfalls to cross sell banking services to such customers
  • Usage at Organized Retail – by using the prepaid cards at organized retail groups, banks can acquire the corporate portfolio of the organized retail chain in addition to being able to target specific organized retail consumers with bank's products

Fully Managed Credit/Debit Card Issuance and Transaction Acquiring Infrastructure

Indepay Networks own and operates it own payment network for processing secure electronic financial transactions. Indepay’s integrated electronic financial payment and transaction processing solutions include credit and debit card processing services; card issuing and merchant acquiring for white label and card schemes for Visa, MasterCard and Amex; Dynamic Currency Conversion (DCC); Remittance and Instant Money Order; Financial inclusion; Comprehensive prepaid solution and management services; Loyalty and cash collection through distributor and bank channel.

At the core of Indepay’s operations is a certified and robust infrastructure involved in the processing of credit cards, debit cards, Smart Cards and Loyalty Cards through Point of Sale (PoS). Indepay has set-up a world class EFT/POS infrastructure linking thousands of merchant locations and aims to increase transaction volumes in the market by bringing more merchant establishments within the folds of electronic data capture.

Indepay delivers a comprehensive range of payment and transaction processing services including

  • Card Issuance and Personalization for Debit, Credit, Prepaid, Gift Voucher Cards
  • Merchant Acquiring and Management
  • Debit and Credit Card Processing, Transaction Switching, Host-to-Host Connection, Network Participation
  • Installation and Terminal Management
  • Settlement and Reconciliation

    End-to-end Credit/Debit Card Transaction Acquiring Infrastructure

Indepay provides certified Terminals, offered to merchants for acquiring credit / debit card transactions on behalf of the Bank and Indepay also offers the certified technology platform for the entire acquiring infrastructure wherever deployed.

as part of its managed services offering, Indepay front ends the relationship with the merchant and is responsible for Merchant acquisition, ME sign-up documentation & KYC. Indepay also offers all front-end services like software maintenance, terminal installation, terminal activation, merchant training, consumable supply & merchant helpdesk, etc

The reconciliation and settlement is staged on Indepay infrastructure while Bank acts as the settlement bank for these transactions.

Credit/Debit Card Issuance

Using its existing Issuance Platform, Indepay offers Credit/Debit card issuance services to Banks including

  • Card Generation and Fulfillment
  • Application Processing
  • Application Scrutiny (for Charge & Credit cards only)
  • De-duplication process (for Charge & Credit cards only)
  • Scoring and application of automatic credit limits (for Charge & Credit cards only)
  • Decision Services for approvals
  • Setting up of credit limit for card account
  • Card Sourcing & Personalization
  • Card Management Services including Data/ Transaction Management, Billing and Statementing, Authorization Processing, Bad Debt and Risk Management, Reward & Loyalty Programs, Dispute resolution and Audit and Reconciliation

Indepay Services for Bank's Mobile Banking Customers

Indepay offers the following services to mobile banking customers and allows them to pay for such transactions using their Bank account

  • Utility Bill Payments
  • Airline Tickets
  • Railway Tickets
  • Prepaid recharges for Mobile
  • Prepaid recharges for DTH services
  • Mobile Content (Ringtones, Wallpapers, Video, Games, etc)
  • Movie Tickets
  • Bus Ticketing
  • Hotel Booking
  • Insurance Premiums

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